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Refund Policy

Last Updated: 24.01.2025

Thank you for purchasing our products and services. We value your trust and strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted. By purchasing our products or services, you agree to the terms stated below.

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1. Refund for the Checklist

  • Refunds for the E-commerce UX/UI Checklist are available within 30 days of purchase.

  • To request a refund, you must:

    • Provide proof of purchase.

    • Explain the reason for your refund request.

  • Refunds will only be processed if the Checklist has not been used to generate significant custom work or projects.

  • Once the refund is approved, it will be processed within 5-10 business days, and the amount will be credited to your original payment method.

2. Refund for Full UX/UI Design Audit

  • Due to the nature of the Full UX/UI Design Audit service, no refunds will be issued once the service has been purchased and initiated.

  • We commit to providing high-quality, detailed audit reports tailored to your specific e-commerce website. Therefore, all sales for this service are final.

3. General Conditions

  • Refund requests must be submitted via email to pplahotya@gmail.com or through our Contact Form.

  • Refunds are not applicable for purchases made beyond the specified refund window.

  • We reserve the right to refuse a refund if the request does not meet the conditions outlined in this policy.

4. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us:

We are committed to resolving any concerns and ensuring you have a positive experience with our products and services.

By purchasing our products or services, you acknowledge that you have read, understood, and agreed to this Refund Policy.

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